Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 86 of 138 / 2742 total comments, testimonial and growing!

Chi******Wei

can i know when i can receive my item? and if your product is good i will keep buying and intro you more of my friend. good luck thanks

Commented : 9 years ago , amount purchased: > RM300.00

Responsed 9 years ago
Dear Chin Yee Wei,

Already check with u over the SMS messaging platform and you're cool with what you've received boss. 
Hope to get more sales from you soon.



Chin Yee Weiwrote:

can i know when i can receive my item? and if your product is good i will keep buying and intro you more of my friend. good luck thanks

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HEE ******IONG

very fast,very professional,very happy and very thank you.

Commented : 9 years ago , amount purchased: < RM50.00

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Chha******Kiat

The parcel received in good shape, very satisfy...just the duration of getting the parcel took quite a long time (13days)... abit desperate of waiting. Overall i am very satisfy with the service. Will order again soon.

Commented : 9 years ago , amount purchased: > RM300.00

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Kyl****hoo

Easy to purchase and very fast from gundam.my side BUT abx service was a bit of disappointment.. Definitely will buy from this site very soon again.. about abx, i track my order and notice they already sent out and will receive on the next day.. but the next day when i check they stated that i\'m not at home while i was at home waiting excitingly the whole day. If they did come to my house and i\'m not at home sure they will leave a card saying they came but i\'m not in, So i called them and verify with them. They did not come actually but after the call they arrange for next day delivery. Gundam.my double thumbs up from me but abx not so good :) See u on my next purchase soon.. Thanks again for the fast and good service from u..

Commented : 9 years ago , amount purchased: < RM100.00

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Muham********aizer

Fast response team! Overall services quite good. Packaging was so nice especially the box with gundam.my logo. Just the delivery service a little bit slow due to required to wait for 7 working days before received the parcel. BTW I lived in Sabah. It is good if use other courier service which is more fast delivery. Will buy again from here! Recommended to others. Trusted! Any question can be issued using whatsapp and also email. Really fast response.

Commented : 9 years ago , amount purchased: > RM300.00

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Bra******ong

Fast delivery

Commented : 9 years ago , amount purchased: > RM300.00

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Ke***an

The service and delivery are awesome. Unfortunately there is some damages of the box. It might be the courier service. Overall,satisfied. Thank you!!!

Commented : 9 years ago

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Ah**ei

My Kits just arrived and this time take quite long period to arrive and unfortunately my kits box art is damaged i think it\'s because the courier didn\'t put it separately from others heavy object

Commented : 9 years ago , amount purchased: < RM200.00

Responsed 9 years ago
Dear Tu Kah Wei,

Good day to you and hope you doing well. 

We've got to admit that out of 100 cases sometimes 2 - 3 cases is handle carelessly by the courier company and hence need further improvement. 
We ourselves also need to do revision to provide the delivery company a tougher box so that it can sustain a certain weight of item. If you check through the box well, we did put a fragile icon on the box, maybe postman overlook it.

We're sincerely apologize for the inconveniences caused to you, and we will try to make more better delivery solutions to pleased our customer.
Hope boss u could come back again and continue to support our online store :) 

Tu Kah Weiwrote:

My Kits just arrived and this time take quite long period to arrive and unfortunately my kits box art is damaged i think it\'s because the courier didn\'t put it separately from others heavy object

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Christ*********** Aeria

Really great service,very good in informing the status of the item and overall best prices and place to buy gundam model kits or other offered kits.

Commented : 9 years ago , amount purchased: < RM50.00

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R*n

Order today, arrive tomorrow. You are the best, no one else

Commented : 9 years ago , amount purchased: < RM200.00

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Sidd******bali

Thanks. Got my product in perfect condition.

Commented : 9 years ago , amount purchased: < RM100.00

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Wei******Tan

The order reached so soon even its weekend , the package reached on monday ! Wow !!!!

Commented : 9 years ago , amount purchased: < RM100.00

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Irwa*******inaz

Just received the product recently and i must say that it is very fast. I received the product one day after they send me an email indicating that they had posted the product. Now i am the proud owner of HG Try Burning Gundam. Keep it up guys, may your business prosper. Looking forward in buying more in the future.

Commented : 9 years ago , amount purchased: < RM100.00

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Th****KH

overall ok la... back to back order of coz a bit slow.... anyway thx gundam.my

Commented : 9 years ago , amount purchased: < RM200.00

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Wi**on

The delivering is amazingly fast, I\'m very appreciate but there still have some problems First, i found that my order has some missing part which is MG 00QAN(T) 1)I cannot found the (I2),and (LED) pieces inside the box. the pieces are missing. Hopefully you guys can deliver it as fast as possible. there is my opinion for you guys, better check every parts of the model is not missing and seal it before delivering. lastly, i very appreciate to your service and foresee another order to you guys.

Commented : 9 years ago , amount purchased: > RM300.00

Responsed 9 years ago
Dear Wilson,

good day.
We just done the investigation and the LED light is not included in the box; as explained in the manual keyword: 別売り.

For the missing parts, we area very sorry for the inconveniences caused, and boss agree to resend u the whole part without any costs.
Hope that you come back to support us further, thanks ~ 

Wilsonwrote:

The delivering is amazingly fast, I\'m very appreciate but there still have some problems First, i found that my order has some missing part which is MG 00QAN(T) 1)I cannot found the (I2),and (LED) pieces inside the box. the pieces are missing. Hopefully you guys can deliver it as fast as possible. there is my opinion for you guys, better check every parts of the model is not missing and seal it before delivering. lastly, i very appreciate to your service and foresee another order to you guys.

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Ad*****an

Order my 5th purchase here yesterday at 2.10pm, today 2.30pm already received my order.. Very good communication with customer, wise choice of courier services, overall \"Nora bagi 5*\". Recommended. Thanks a lot.

Commented : 9 years ago , amount purchased: < RM200.00

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A***n

Excellent service as always...!!! 👍👍👍👍👍

Commented : 9 years ago , amount purchased: > RM300.00

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Harr*********˜re

Just received the item. And I was surprised at how fast the delivery is. Item is in a great shape, and I gotta say it comes in a cool package. The support dude is also cool. Already recommend it to my friends.

Commented : 9 years ago , amount purchased: > RM300.00

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Mar******eah

Received my package yesterday. Gundam.my staff really efficient! Item packed very professionally and 100% tip top condition. Keep up the good work!

Commented : 9 years ago , amount purchased: < RM200.00

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Al****an

Extremely Godd Service

Commented : 9 years ago , amount purchased: > RM300.00

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Page 86 of 138 / 2742 total comments, testimonial