Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 85 of 138 / 2742 total comments, testimonial and growing!

An***ny

3rd time buying here , service is fast as usual . =)

Commented : 9 years ago , amount purchased: < RM100.00

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Hy**am

Received already. thank alot.

Commented : 9 years ago , amount purchased: > RM300.00

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T**y

The item has arrived, thanks for that!

Commented : 9 years ago , amount purchased: < RM200.00

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Sc*****im

Package reach already. This is my first time and definitely will not be my last.

Commented : 9 years ago , amount purchased: > RM300.00

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Gu*****my

Fast Delivery

Commented : 9 years ago

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Ap*****ck

1st time buying from Gundam.my. Screwed it up by filling the wrong address, lol. Notice that later after looking at payment receipt. Then i immediately ask the support to fix it. They fix it fast. Like their response. Very good job indeed. Thank you Gundam.my. Can\'t wait to buy again. :). (Hope that there will be more sale for the upcoming item)

Commented : 9 years ago , amount purchased: < RM200.00

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Nurn********iana

FAST LIKE ALWAYS KEEP IT UP!!! GAMBAREE

Commented : 9 years ago , amount purchased: > RM300.00

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We***an

Delivery process is fast. However, previously i have sent an email asking about the discount offer for frequent purchase and did not get any response back till now. Quite disappointed on this.

Commented : 9 years ago , amount purchased: < RM100.00

Responsed 9 years ago
Dear Kum Wen Han,

hi boss, good day to you.
Really sorry for the inconveniences caused, sometimes the email tends to flow in alot and we have alot of input channel like wechat, LINE, whatsapp, email, facebook PM and etc, and we are in potential to missed the input channel responses especially with lack of support team member.
However, we had whatsapp you to apologize too and you'd mentioned you'd let us know in future if there's anymore transaction that you would like to request for further discount.

We shall try our best to cater for as many response from users much as possible and answer their question when they are in need for our help.
Thanks for the comment and hope to see you in the future.

Kum Wen Hanwrote:

Delivery process is fast. However, previously i have sent an email asking about the discount offer for frequent purchase and did not get any response back till now. Quite disappointed on this.

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I***l

Everything is great except that my Box is wet and damaged when i got it, but everything inside is in good condition.

Commented : 9 years ago , amount purchased: < RM100.00

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Lee*******Hau

Fast and good service.Fast delivery,received the next day after placed order. Item was well wrapped and in good form.

Commented : 9 years ago , amount purchased: < RM200.00

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Wan A**********Wan M

This is my first time buying goods from gundam.my. Delivery service and customer services was great. I don\'t hesitate to buy from Gundam.my after this.

Commented : 9 years ago , amount purchased: < RM200.00

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Way*****Sim

This is my 2nd time purchase from gundam.my~Nice Price & Services~ Btw...for Back to Back item will need to wait how many days in usually? I can\'t wait to assemble my new model kits ~ Lol (or can i change to another available products if i don\'t want to get longtime waiting for my full parcel just because of few BTB item?)

Commented : 9 years ago , amount purchased: > RM300.00

Responsed 9 years ago
Dear Sim Wei Liang,

Good day boss. Yes for back2back item u can change to other item if u're fine with that.

Normally back2back item takes every week friday to check stock and inform customer status.
Hope that completely answers your doubt.  Have a nice day ahead.
Sim Wei Liangwrote:

This is my 2nd time purchase from gundam.my~Nice Price & Services~ Btw...for Back to Back item will need to wait how many days in usually? I can\'t wait to assemble my new model kits ~ Lol (or can i change to another available products if i don\'t want to get longtime waiting for my full parcel just because of few BTB item?)

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Qama*******hri

Item already arrived...Great service...will buy again! thanks a lot!

Commented : 9 years ago , amount purchased: < RM100.00

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Mura*******dran

Fast & easy transaction. Recommended seller.

Commented : 9 years ago , amount purchased: < RM100.00

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Ke***hu

The product was shipped out very quickly. Contents were unharmed with slight box damage probably from the Poslaju as the box stayed with them for at least 6 days. Will trade again.

Commented : 9 years ago , amount purchased: < RM200.00

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Jun*****Lai

is received already ...so happy...nice service...will support again!thankss!!!

Commented : 9 years ago , amount purchased: < RM50.00

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Az**er

The service and the communication was good.The instruction was clear.The price was affordable.The delivery was fast.Very recommended!!4 Star

Commented : 9 years ago , amount purchased: < RM200.00

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Ke*****an

Fast delivery... received Within 2 working days

Commented : 9 years ago , amount purchased: < RM200.00

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Dar*****ang

I will always admire Gundam.my\'s packaging, they ensure my items are safe and undamaged. Very fast and efficient in informing customers about their items as well. Will definitely deal again in the near future.

Commented : 9 years ago , amount purchased: < RM100.00

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w**i

just receive the item in good condition..fast delivery!

Commented : 9 years ago , amount purchased: > RM300.00

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Page 85 of 138 / 2742 total comments, testimonial