Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 95 of 137 / 2737 total comments, testimonial and growing!

Hikari Oh Kan Fu

Good and Fast reply, even on public holidays, item received within 2 days. Very please with service. Keep it up!

Commented : 10 years ago , amount purchased: < RM100.00

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pm1235

货品很好，是正品！货运很快，无可挑剔！整体非常的满意！！

Commented : 10 years ago , amount purchased: < RM50.00

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Mohd Ainul Saffrin

received item in good condition, get item in 3 day\'s. Recommended to my friends. Will trade again

Commented : 10 years ago , amount purchased: < RM50.00

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Terance Wong

Prompt as always & great service! Keep it up!

Commented : 10 years ago , amount purchased: < RM100.00

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mohd zaid

need more robot model other than gundam like code geass , buddy complex , valrave,

Commented : 10 years ago , amount purchased: < RM200.00

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Amyrul Nizam

Thankz For Being My First Kit Shop And I Hope This Site Will Remain Forever

Commented : 10 years ago , amount purchased: < RM200.00

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Syed Husainie Syed Afandi

fast service. Thank you so much. Next time I will buy more Gunpla from you.

Commented : 10 years ago , amount purchased: < RM100.00

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LOI CHEE CONG

fast delivery,good communication and good quality, will purchase more product in the future%%^

Commented : 10 years ago , amount purchased: > RM300.00

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Kelvin Lau

Top notch service with constant update of your shipment. Will definitely purchase from Gundam.my again!

Commented : 10 years ago , amount purchased: < RM100.00

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Zulkifli Azizan

Smooth transaction, very fast delivery. Recommended for anyone interested in buying gundam kits. will deal again.

Commented : 10 years ago , amount purchased: < RM200.00

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Ahmad Asyraf Azhan

I have no comments, all services provided from Gundam.my are great! Keep up the good work ^^ Will definitely get more stuff from you guys some time soon!

Commented : 10 years ago , amount purchased: > RM300.00

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Loke Vincent

very fast delivery and in good quality! keep it up!

Commented : 10 years ago , amount purchased: < RM100.00

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Dixion Noel

Really nice service and deliver on time and very fast...Thumb up..Next time will more product from you guys...Excellent once more..Very satisfied

Commented : 10 years ago , amount purchased: < RM50.00

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ian

Thank You Gundam.my for the fast response and services.

Commented : 10 years ago , amount purchased: < RM100.00

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Jia Rong

Placed my order on Sunday. Dispatched on Monday. Until now Wednesday 3.24pm still haven\'t receive my item yet. For your information, I\'m staying at Selangor - West Peninsular Malaysia. Email-ed your customer support and no reply at all. I saw one customer review saying that he received his item the next day he made his order and he is staying at Sabah. Real disappointment. Don\'t hide my testimonial ! Let other customer know about this too !

Commented : 10 years ago , amount purchased: < RM200.00

Responsed 10 years ago
Dear Jia Rong,
We are so sorry as we didn't reply your email as per your expected time frame. It's our fault.
We have called to the courier service and seem they are having problem to deliver your parcel on time. 
We have requested them and ensure that the parcel will deliver to you by tomorrow, if this is not happen, we will ask Tq-Q-Bin to return your parcel and re-send it to you using Poslaju.  Btw, we just to double confirm if your address below is correct.<ADDRESS AND CONTACTS HIDDEN>
We apologize for the poor service provided by the courier services, as it's something out of our control and sorry for the delay and inconvenience caused.We appreciate and thank you for your feed back and comment, it will make us improve and provide better service to our customer. Many Thanks.Best regards,Gundam.my

Choa Jia Rongwrote:

Placed my order on Sunday. Dispatched on Monday. Until now Wednesday 3.24pm still haven\'t receive my item yet. For your information, I\'m staying at Selangor - West Peninsular Malaysia. Email-ed your customer support and no reply at all. I saw one customer review saying that he received his item the next day he made his order and he is staying at Sabah. Real disappointment. Don\'t hide my testimonial ! Let other customer know about this too !

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LiewZhi Xiang

Nice service.

Commented : 10 years ago , amount purchased: < RM200.00

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Irfan Manaf

Definitely top notch service and delivery. I ordered at around 2pm on Monday and already received my package by 1pm the following day. I will definitely purchase more from here in the future. Thank you!

Commented : 10 years ago , amount purchased: < RM200.00

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Kevin Lsp

You guys really did trick me here... I thought that you guys forgot to include the 1/144 action stand that I order but you had it inside the HG wing zero box. I thought why you did not send together with the HG wing zero like I order but you had inside the box all along... gundam.my, you guys really had me there. 5 star for you guys gundam.my is the best..

Commented : 10 years ago , amount purchased: < RM100.00

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Lennon Chye

Super fast,super good services!!

Commented : 10 years ago , amount purchased: < RM50.00

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Chia Wee Jun

As usual, incredibly fast delivery (order was placed Tuesday night, shipment arrived Thursday afternoon). Packaging is great too, as you won\'t have damaged goods except for slightly dented boxes. Great service as always!

Commented : 10 years ago , amount purchased: > RM300.00

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Page 95 of 137 / 2737 total comments, testimonial