Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 90 of 137 / 2737 total comments, testimonial and growing!

Edmond Ho

Delivery fast! Communication very good ! Receive box a bit dented but still Okay

Commented : 9 years ago , amount purchased: < RM100.00

Responsed 9 years ago
Dear Edmond Ho,

Thanks for the compliment.
As for the dented box, we apology as the postman might just simply throw the item not caring what the item is inside some times, again sorry for the inconveniences caused.



Edmond Howrote:

Delivery fast! Communication very good ! Receive box a bit dented but still Okay

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Mohd Noor

very good service...

Commented : 9 years ago , amount purchased: > RM300.00

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Derek Ng

Very fast on delivery,nice boxes. Weak point is late reply Whatsapp. Even i receive a wrong part with same price but i acceptable it. Most happy was this time purchase i won a prize in \"New Years Campaign 2015\". Thank

Commented : 9 years ago , amount purchased: > RM300.00

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Nizam

Very happy to see my ordered item at my door step this morning. Not even 24hr after made the payment. Fast service and very good communication between me and Gundam.my. The price also very reasonable... Recommended to others out there.

Commented : 9 years ago , amount purchased: < RM200.00

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Koh Kah Wai

finally receives my order,Nice services,please keep it up.

Commented : 10 years ago , amount purchased: > RM300.00

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Zaheer Mustafa

I am very happy with the customer service. I have bought model kits from you guys x2 now and think will still continue to do so. I only have one request. I think you guys should give further discount to people who buy more than 2 products.

Commented : 10 years ago , amount purchased: > RM300.00

Responsed 10 years ago
Dear Zaheer Mustafa,

thanks boss for the support, as for the discount, we can try to discuss with boss if u make order next round, thanks ya.
Have a nice weekend ahead.



Zaheer Mustafawrote:

I am very happy with the customer service. I have bought model kits from you guys x2 now and think will still continue to do so. I only have one request. I think you guys should give further discount to people who buy more than 2 products.

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Taufek Sani

Super fast delivery. Purchased item yesterday, package arrived today. Will definitely be doing bussiness again.

Commented : 10 years ago , amount purchased: < RM200.00

Responsed 10 years ago
Dear Taufek Mohd Sani,

thanks boss for the compliment, we will work harder to maintain the status.

Taufek Mohd Saniwrote:

Super fast delivery. Purchased item yesterday, package arrived today. Will definitely be doing bussiness again.

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Syamim

Actually bought off Lelong.com. Then got confirmation Email from this site. After some browsing looks like there is more items that I am looking for available here, and with the experience with the first purchase, would really come back. Delivery smooth and on time as per advertise.

Commented : 10 years ago

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loke

The stock arrived so fast,i receive my stock the next day after i had order it,hope the owner next time can reply sms more faster and will continue support gundam.my,thx^^

Commented : 10 years ago , amount purchased: < RM200.00

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Aris Farhan Jamaludin

Thanks a lot ^__^

Commented : 10 years ago , amount purchased: < RM200.00

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Lai

1st time buying kits online, no mistake by choosing this site Fast delivery, though packaging is a bit simple, But still, good job

Commented : 10 years ago , amount purchased: < RM100.00

Responsed 10 years ago
Dear Lai Kah,

thanks Lai Kah for commenting our hard work! 
For the packaging we will try hard to improve it ~ and hope that you come back for our services again.


Lai Kahwrote:

1st time buying kits online, no mistake by choosing this site Fast delivery, though packaging is a bit simple, But still, good job

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XX123

Waiting for my gundam and they tell me maybe it will come in this weekend =(

Commented : 10 years ago , amount purchased: < RM200.00

Responsed 10 years ago
Dear TEO CHOR HOON,
Good day.

I see your order just received yesterday based on the tracking code?

TEO CHOR HOONwrote:

Waiting for my gundam and they tell me maybe it will come in this weekend =(

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Jacob Johari

I really like how Gundam.my\'s packaging that can fit all my purchased item in one box!

Commented : 10 years ago , amount purchased: > RM300.00

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Jacob Johari

Order arrived swiftly as usual, packing is great! Always a pleasure to buy here!

Commented : 10 years ago , amount purchased: > RM300.00

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MUHAMAD ALIF BIN ALI

BEST ONLINE SELLER FOR GUNDAM FAN..!! MOST RECOMMENDED..!! WAITING ARRIVAL FOR MY LATEST ORDER..:-)

Commented : 10 years ago , amount purchased: < RM200.00

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Chia Wee Jun

Great service as usual! However, hopefully in the future you guys will pay more attention to the notes that was given with the order. Nonetheless, great job, definitely will be doing business with you guys again!

Commented : 10 years ago , amount purchased: < RM100.00

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William Chin

Super fast delivery. Ordered on the 29th Dec, received on the 30th Dec. Will definitely deal with them again.

Commented : 10 years ago , amount purchased: > RM300.00

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Randy Lim

Best online place in Malaysia to get Bandai kits at very reasonable price, keep up the good work. Great communication and fast shipping too.

Commented : 10 years ago , amount purchased: > RM300.00

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Koh Kah Wai

Nice services,keep it up :)

Commented : 10 years ago , amount purchased: > RM300.00

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Nicolaas

Very fast and efficient. It takes only 2 day to get my gundam. Good customer service.

Commented : 10 years ago , amount purchased: < RM200.00

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Page 90 of 137 / 2737 total comments, testimonial