Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 90 of 138 / 2745 total comments, testimonial and growing!

KY**OH

Ordered a back to back order item, but it was out of stock, Gundam.my was fast to respond the next day. I chose to replace with other items with exact value and got another reply on the next day for delivery. All items received on the following working day. Top-notch service and communication!

Commented : 10 years ago , amount purchased: > RM300.00

Responsed 10 years ago
Dear Toh Kian Yee,


thanks ~ we will keep the same service quality as NICE as possible boss


Toh Kian Yeewrote:

Ordered a back to back order item, but it was out of stock, Gundam.my was fast to respond the next day. I chose to replace with other items with exact value and got another reply on the next day for delivery. All items received on the following working day. Top-notch service and communication!

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Goh*******Haw

good

Commented : 10 years ago , amount purchased: > RM300.00

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Al*****ia

Thanks Gundam.my, boought less than 100 ringgit items and the service is excellent and satisfied. I hope you all bring in more Mr. Hobby as well Tamiya paint to sell, more hobby accessories will attract more hobbyist to buy things from your company.

Commented : 10 years ago

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f***k

Fast service. Will do visit again soon.

Commented : 10 years ago , amount purchased: > RM300.00

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Koh*****Wai

Good services again,good job.Will definitely be doing deal again. But I hope if customer buy more than 2 products can get discount.

Commented : 10 years ago , amount purchased: > RM300.00

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sa*****ah

good delivery.next time i buy another kit

Commented : 10 years ago , amount purchased: < RM100.00

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ke**in

Very good and fast service. Paid for my product on a Sunday and the item was processed on Monday and delivered the next day. Highly recommended and their prices and item choice are excellent. Keep up the good work gundam.my. 2 thumbs up.

Commented : 10 years ago , amount purchased: > RM300.00

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Ami******kim

Item received in good condition and happy about it . Hopefully next time you can wrap the whole box with plastic so that the parcel can be protected. Anyway thanks !

Commented : 10 years ago , amount purchased: < RM200.00

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Ed*****Ho

Delivery fast! Communication very good ! Receive box a bit dented but still Okay

Commented : 10 years ago , amount purchased: < RM100.00

Responsed 10 years ago
Dear Edmond Ho,

Thanks for the compliment.
As for the dented box, we apology as the postman might just simply throw the item not caring what the item is inside some times, again sorry for the inconveniences caused.



Edmond Howrote:

Delivery fast! Communication very good ! Receive box a bit dented but still Okay

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Mo*****or

very good service...

Commented : 10 years ago , amount purchased: > RM300.00

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De****Ng

Very fast on delivery,nice boxes. Weak point is late reply Whatsapp. Even i receive a wrong part with same price but i acceptable it. Most happy was this time purchase i won a prize in \"New Years Campaign 2015\". Thank

Commented : 10 years ago , amount purchased: > RM300.00

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N***m

Very happy to see my ordered item at my door step this morning. Not even 24hr after made the payment. Fast service and very good communication between me and Gundam.my. The price also very reasonable... Recommended to others out there.

Commented : 10 years ago , amount purchased: < RM200.00

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Koh*****Wai

finally receives my order,Nice services,please keep it up.

Commented : 10 years ago , amount purchased: > RM300.00

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Zahe******tafa

I am very happy with the customer service. I have bought model kits from you guys x2 now and think will still continue to do so. I only have one request. I think you guys should give further discount to people who buy more than 2 products.

Commented : 10 years ago , amount purchased: > RM300.00

Responsed 10 years ago
Dear Zaheer Mustafa,

thanks boss for the support, as for the discount, we can try to discuss with boss if u make order next round, thanks ya.
Have a nice weekend ahead.



Zaheer Mustafawrote:

I am very happy with the customer service. I have bought model kits from you guys x2 now and think will still continue to do so. I only have one request. I think you guys should give further discount to people who buy more than 2 products.

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Tau*****ani

Super fast delivery. Purchased item yesterday, package arrived today. Will definitely be doing bussiness again.

Commented : 10 years ago , amount purchased: < RM200.00

Responsed 10 years ago
Dear Taufek Mohd Sani,

thanks boss for the compliment, we will work harder to maintain the status.

Taufek Mohd Saniwrote:

Super fast delivery. Purchased item yesterday, package arrived today. Will definitely be doing bussiness again.

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Sy**im

Actually bought off Lelong.com. Then got confirmation Email from this site. After some browsing looks like there is more items that I am looking for available here, and with the experience with the first purchase, would really come back. Delivery smooth and on time as per advertise.

Commented : 10 years ago

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l**e

The stock arrived so fast,i receive my stock the next day after i had order it,hope the owner next time can reply sms more faster and will continue support gundam.my,thx^^

Commented : 10 years ago , amount purchased: < RM200.00

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Aris ***********ludin

Thanks a lot ^__^

Commented : 10 years ago , amount purchased: < RM200.00

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L*i

1st time buying kits online, no mistake by choosing this site Fast delivery, though packaging is a bit simple, But still, good job

Commented : 10 years ago , amount purchased: < RM100.00

Responsed 10 years ago
Dear Lai Kah,

thanks Lai Kah for commenting our hard work! 
For the packaging we will try hard to improve it ~ and hope that you come back for our services again.


Lai Kahwrote:

1st time buying kits online, no mistake by choosing this site Fast delivery, though packaging is a bit simple, But still, good job

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X***3

Waiting for my gundam and they tell me maybe it will come in this weekend =(

Commented : 10 years ago , amount purchased: < RM200.00

Responsed 10 years ago
Dear TEO CHOR HOON,
Good day.

I see your order just received yesterday based on the tracking code?

TEO CHOR HOONwrote:

Waiting for my gundam and they tell me maybe it will come in this weekend =(

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Page 90 of 138 / 2745 total comments, testimonial