Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 1 of 138 / 2748 total comments, testimonial and growing!

ADR****LEE

An interesting order to review. Order started off with a website glitch(?) on stock count on MG Duel (from Gundam Seed Series). Staff was very helpful with swift responses when asked for possible restock/replacement with another kit. Thus the 5/5 on communication. Very good service provided. Delivery was however a nightmare. JT Express staff delivered the goods to a wrong address with image provided clearly showing wrong address. This was quickly caught by us and contacted the delivery driver to fix the problem. Delivery driver collected the good and still couldn't deliver to proper address without us trying to locate the driver. This is not a new township nor confusing address to deliver to so if I were to rate the delivery, it is -5/5. VERY BAD AND VERY DISAPPOINTING given the large amount of goods associated with the order. The image uploaded on JT website is equally useless and doesn't show the story and frustration on this review. Overall? I have to give it 1/5 star because the 5/5 communication combined with a delivery nightmare of -5/5, I simply cannot see myself giving anything higher unless a better delivery company is contracted or improved service were observed, if we ever order from gundamMY again.

Commented : a month ago , amount purchased: > RM300.00

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D***y

Nice. Just started again after 9 year break. Still the best prices here. Good packing, good delivery. But I feel some of the webpage links a bit glitch/broken, like after payment is made and the comment input section.

Commented : a month ago , amount purchased: < RM200.00

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Yee*******ing

The box is heavily dented which is delivery by J&T. Luckily after checked, the plastic runner didn’t affected. Previously all goods delivered by ABX is very good.

Commented : 4 months ago , amount purchased: < RM200.00

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Na**ir

Good Work!

Commented : 7 months ago , amount purchased: < RM50.00

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Re**V.

I have received exactly what I ordered. My order was packed nicely to keep the contents safe.

Commented : 7 months ago , amount purchased: < RM200.00

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Lu**ir

Fast delivery and secure packaging!

Commented : 8 months ago , amount purchased: < RM200.00

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joh*****ong

My child quite like it, the for the price I can't expect the quite will be good as other.

SNAA Super Nova 1/100 Emperor series - YR-02 Blade King Plastic Model Kit

Commented : 9 months ago , amount purchased: < RM200.00

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will*******1981

Beautiful. Nice packaging. Another additional backlog kit in my collection

[MECHA CORE INDUSTRY] 1/100 IXCHEL Moon Gundam plastic model kit

Commented : 9 months ago , amount purchased: < RM100.00

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da*****.p

Very cool and very fast delivery i just order on 28 january and it arrived on 29 January very fast and worth it hehehehe

MGSD Freedom Gundam (Gundam Seed)

Commented : 9 months ago , amount purchased: < RM50.00

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haf****z3x

Barang sampai dengan selamat. Tiada satu yg hilang ataupun pecah. Kotak dalam keadaan yang sempurna. runner sudah check & tiada satu yang hilang memang nice👍

Third Party Brand HG 1/144 GTO MS-06CK Zaku Half Cannon

Commented : 9 months ago , amount purchased: < RM100.00

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sl****79

Purchased item(s) was received earlier than scheduled & in a very good condition without any damage(s) or missing part(s) as it was packed well. Runner(s) was complete as in the manual & no broken/damage(s) on it.

ONE PIECE [02] Trafalgar Law's Submarine

Commented : 9 months ago , amount purchased: < RM100.00

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hadi******sham

Item received in grear condition. All glass item is bubble wrapped individually. Superb 👍🏻👍🏻 Definitely will repeat

DSPIAE PT-WP Penal Line Eraser Wipe Pen for Model Tool

Commented : 11 months ago , amount purchased: < RM50.00

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hadi******sham

Item received in grear condition. All glass item is bubble wrapped individually. Superb 👍🏻👍🏻 Definitely will repeat

DSPIAE PT-WP Penal Line Eraser Wipe Pen for Model Tool

Commented : 11 months ago , amount purchased: < RM50.00

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gua*****g88

Thanks to the seller for fast delivery ~ I have received the goods, perfect packaging 😊👍🏻

[DIGIMON SERIES] Figure-rise Standard WARGREYMON (AMPLIFIED)

Commented : 11 months ago , amount purchased: < RM200.00

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gua*****g88

Thanks to the seller for fast delivery ~ I have received the goods, perfect packaging 😊👍🏻

[DIGIMON SERIES] Figure-rise Standard WARGREYMON (AMPLIFIED)

Commented : 11 months ago , amount purchased: < RM200.00

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vin*****tem

Tq,barang cun melecun👍

Daban 1/100 MG 6657 GN-005 Gundam Virtue Model Kit

Commented : 11 months ago , amount purchased: < RM200.00

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vin*****tem

Tq,barang cun melecun👍

Daban 1/100 MG 6657 GN-005 Gundam Virtue Model Kit

Commented : 11 months ago , amount purchased: < RM200.00

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hi****nu

Good bootleg kit with decent quality. I bought for less than Rm20. Everything is fitting smoothly and the plastic quality not much different than genuine ver. Recommended 👍

Third Party Brand HG 1/144 RX-0 Unicorn Gundam Perfectibility (Destroy Mode)

Commented : 11 months ago , amount purchased: < RM50.00

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hi****nu

Good bootleg kit with decent quality. I bought for less than Rm20. Everything is fitting smoothly and the plastic quality not much different than genuine ver. Recommended 👍

Third Party Brand HG 1/144 RX-0 Unicorn Gundam Perfectibility (Destroy Mode)

Commented : 11 months ago , amount purchased: < RM50.00

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ala*****imi

Padu terukk.. buat slow biar puas hati.. 👍👍👍

Third Party Brand HG 1/144 RX-0 Unicorn Gundam Perfectibility (Destroy Mode)

Commented : 11 months ago , amount purchased: < RM50.00

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Page 1 of 138 / 2748 total comments, testimonial